Payment Policy


How do I make Payment for a Gobol Purchase?

Being customer-focussed, we at Gobol offer multiple payment channels for the ease of our clients and customers. We accept payments for purchases made on Gobol through:

1. Credit Cards (including American Express cards)
2. Debit Cards (including Maestro cards)
3. Internet Banking
4. Equated Monthly Installments (EMIs)

We at Gobol along with our trusted payment gateway partners make use of secure encryption technology to ensure the security and protection of your credit or debit card information.

Are there any hidden charges, such as Sales Tax, Octroi etc. on purchases made on Gobol?

We believe in maintaining complete transparency when it comes to our customers. There are absolutely no hidden charges on purchases made through Gobol. The prices listed for the items on Gobol are all-inclusive and final, and that is exactly what you pay for the item.

How do I pay using a Credit Card?

We accept all Visa, MasterCard and American Express credit cards issued in India. However, we don’t support international credit cards at the moment. In order to make payments through your credit card, you will need your Credit card number, Card expiry date, 3 digit CVV number (Card Verification Value - found on the back side of your Credit card) and online 3D Secure password. After entering the card number, expiry date and CVV number on Gobol, you will be redirected to the Bank's page for entering the online 3D Secure password.

How do I make payments using a Debit Card?

We accept debit cards issued by all Indian banks. To pay using your Debit card, you will need to enter your Debit card number, Card expiry date (optional for Maestro cards), 3 digit CVV number (optional for Maestro cards) on Gobol. You will be redirected to the Bank’s page, where you will have to enter your online password (issued to you by the bank) to make the payment and complete the transaction.

Is it safe to use my Credit or Debit card on Gobol?

Yes, shopping at Gobol using your Credit or Debit card is 100% safe. All payments made through Credit or Debit cards on Gobol are processed using secure and trusted payment gateways managed by leading Indian banks. In order to ensure the security of your credit or debit card information, Gobol makes use of the latest 256 bit encryption technology, while transmitting it to the Bank’s servers for payment processing.

Furthermore, the Bank asks you to enter your online password (also known as 3D Secure password), which acts as an additional layer of security for your card transaction. This 3D Secure password is not printed anywhere on the card and is known only to you, giving you added assurance that only you can use your card to make purchases on the Internet. This makes your online transaction on Gobol extremely safe and secure.

You can rest assured that Gobol offers the highest standards of security currently available on the internet thereby ensuring that your shopping experience is private, safe and secure.

What is a 3D Secure Password?

3D Secure is a free security service offered by VISA and MasterCard in partnership with card issuing Banks to secure your online Credit or Debit card transactions through the use of an additional password. This additional password is known as the 3D Secure Password. The 3D Secure service is also known as Verified by VISA and MasterCard SecureCode.

How can I get the 3D Secure password for my Credit or Debit card?

You can register for the 3D Secure password for your Credit or Debit card by visiting your Bank’s website.

 
Delivery Details

Gobol currently provides free delivery for most of its products all over India. Delivery of some products is however, limited to certain locations. For more information on delivery locations of products, you can use the ‘Check Availability’ tool above or call our customer support.

Payment Option

Visa and Master Credit Cards / Debit cards / NetBanking
Credit Card EMIs (3 & 6 months on HDFC Credit cards)
Cash on delivery
Cheque/Money Order/DD

Payment Security

PCI compliant

Verisign secured

Safe and Secure shopping guarantee

Warranty

All Gobol products come with a manufacturer’s warranty or seller’s warranty. The warranty period may vary between different products and categories.

Reach Us
    1800-419-3283


    +91-9910388564


    +91-7042055668


  info@gobol.in